We like to keep things easy here - think island style. We don't want to bore or scare you with a page of legal jargon and strict terms. So here's just a few things to keep in mind:
Everything you buy on our page is FINAL SALE. For the most part the majority of items on our site are custom printed per order. Since each item is custom printed to order...meaning it's being made made specifically for you and not pulled from existing stock, once the order is placed, printed or shipped it's final sale. We don't have the inventory on hand to accommodate exchanges nor the warehouse space to house inventory. So please make sure all the correct selections are made as our orders are non-refundable and sometimes the vendors won't allow for any changes.
Also note each product page provides you with a printing and shipping estimate as each vendor has different processing times and guidelines we must follow. Give us and our vendors a few days to process the order, print the item and then ship. Keep in mind that dependent on your selected shipping type normal conditions apply (ie. maybe it's late due to weather or influx of holiday traffic or the delivery truck got a flat tire.)
With that said, we're reasonable people - if there's a damaged item, or if an item has not arrived just email us, state your case and we'll do our best to help. We insure our packages for this same reason so don't hesitate to reach out. Please note our vendors and insurance provider only allow a 30 day window from the shipment date to process a claim for a lost or damaged package so be sure to reach out as soon as possible. If the 30 days from the shipment date have past we are unable to replace or refund the item.
Many thanks for supporting my work and allowing me to continue on the creative path, doing my best to follow the sacred signs, and allowing me to be an endless explorer and student for life. Oh, and allowing me from getting a real job.